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Beedie School of Business News

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Beedie School of Business alumna Salina Siu has been shortlisted for Tourism Australia’s The Best Jobs in the World competition.

Beedie School of Business alumna Salina Siu has been given an opportunity all graduates seek – the chance to land her dream job.

Siu is one of 150 people selected from over 600,000 applicants to advance to the second round of Tourism Australia’s The Best Jobs in the World competition. With six positions available, Siu is the only Canadian to make the 25-person shortlist for the Chief Funster position.

The Chief Funster position is based in Sydney and requires the winner to attend and review all the festivals and events the city has to offer over the course of the six-month assignment. The position comes with a $50,000 (AUS) salary, along with an additional $50,000 (AUS) to cover expenses.

“This is a once in a lifetime opportunity and would be a crazy adventure,” says Siu, who previously served as social media intern in the Beedie School’s marketing department as well as stints with Invoke Media and SAP. “I am so passionate about social media, and to work in this field in such a great environment would be an amazing experience.” Keep reading…

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New marketing research from SFU professor Leyland Pitt, focused on the relationship between luxury wine branding and social media, has been awarded the Outstanding Paper prize for 2012 by the Emerald Literati Network.

The article, entitled “Luxury wine brand visibility in social media:  An exploratory study” and published in International Journal of Wine Business Research, garnered the top billing as part of the Literati Network Awards for Excellence 2012.

Pitt, a professor of marketing at SFU’s Beedie School of Business, co-authored the paper with Mignon Reynecke, a PhD student at the Lulea University of Technology in Sweden, and Pierre Berthon of Bentley University in Boston. The article was chosen following consultation amongst the journal’s editorial team, made up of eminent academics and industry leaders. According to Emerald Group Publishing, it was selected as “one of the most impressive pieces of work the team has seen throughout 2011.”

In the paper, Pitt and his colleagues set out to address the visibility of luxury wine brands in the social media environment, in particular the Bordeaux first growth brands. They explained that the Bordeaux wines were used because, given their retail price, reputation and rarity, they “epitomize not only luxury wine brands, but also luxury brands in general… they are the kinds of brands that legends are made of.”

They gathered social media data on the five Bordeaux first growths from the website How Sociable, comparing overall visibility scores and  visibilities in 32 different forms of social media. Ultimately, they focused on the brands’ visibility and intersection with “the most important and most relevant social media” such as Facebook, YouTube, Twitter, LinkedIn, Ning and Digg.

Perhaps surprisingly, they found that that some of the luxury brands considered did not, at the time the data were gathered, have a clearly defined social media strategy.

That lack of focus in the social media environment may not last for long, however. According to the researchers, there are opportunities moving forward for luxury wine brand managers to use social media as a tool in their marketing strategies. They note that some threats may exist to these brands should they take a laissez faire approach to social media, particularly given the rise of social media’s influence and credibility among consumers.

“Social media are now as influential, if not more so than, conventional media,” they said. “This has a massive impact on brands.”

To this end, luxury marketers in the wine space will need to give serious consideration to every social media tool at their disposal.

“Astute wine brand managers will define the social media that they care most about,” say the researchers. “Brands can take directions in social media that would have been unlikely if not impossible just five years ago. Brand managers will not fully be able to control the destinies of these brands, but at least they should still be part of, and ideally, direct the conversations that occur around their brands.”

In addition to the Outstanding Paper Award, the article was also selected as the best paper of the year in International Journal of Wine Business Research.

Further information about the research can be viewed at http://www.emeraldinsight.com/journals.htm?articleid=1912147

For more information about the Emerald Literati Network’s Awards for Excellence, visit www.emeraldinsight.com/literati

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The management journal Business Horizons and Elsevier have awarded Beedie School of Business researchers Jan Kietzmann, Kristopher Hermkens, Ian McCarthy, and Bruno Silvestre with the Best Article Award for 2011 for their paper, “Social media? Get serious! Understanding the functional building blocks of social media.”

“The article is an excellent exemplar of the best of Business Horizons in that it addresses an important and timely topic while offering practical lessons for managers,” said the journal in a special announcement. “It also reinforces our commitment to be one of the leading publications for social media research and practitioner usage.”

Business Horizons also noted that the paper has been widely cited in industry and academic circles. It appears on a list of articles recommended by the US Department of Health for health care professionals to understand emerging health communication issues, and is listed as a key reading by the Advisory, Conciliation and Arbitration Service (ACAS) policy paper on social media and its impact on employers and trade unions. The paper is also currently listed among the Top 10 of ScienceDirect’s hottest 25 articles published in its portfolio of business management and accounting journals.

The research, published in the journal’s spring edition, argues that for managers to effectively use and respond to social media they need to understand the different functionalities behind different social media platforms.

The Beedie School authors present a framework and recommendations for how firms should develop strategies for monitoring, understanding and responding to different social media activities — on the premise that different social media arenas correspond with different organizational functions — from employee recruitment to customer service to public relations.

“The social media ecosystem is rapidly evolving, and many managers struggle to understand the implications, both opportunities and threats, posed by this ecosystem, and as a result they are feeling the pressure,” said Ian McCarthy, Beedie School of Business Professor and Canada Research Chair in Technology & Operations Management. “There is an abundance of evidence indicating that it can significantly impact a firm’s reputation, sales and even survival.”

The research concludes that by carefully analyzing the layers of the social media ecosystem, firms can understand how these activities vary in terms of their function and impact — and act accordingly.

“Differences do matter in social media, which is why you need to set your priorities,” said Jan Kietzmann, Assistant Professor at the Beedie School. “That’s why it is important for companies to understand and where necessary develop these social media platforms.”

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