Certificate in Business Technology Management

After working for several years in the field of clinical psychology, Dr. Dianne Cyr earned a Ph.D. in 1993 from the University of British Columbia. She joined SFU as an Adjunct Professor in 1994, during which time she also operated a consulting company. In 1998 she was recruited to TechBC as a founding faculty member, leading the development of the Management and Technology program. Today Dr. Cyr is Professor of Management Information Systems at SFU. Her research is focused on the design of websites and explores how design elements result in user trust, satisfaction, and loyalty. Unique elements of this research concern how design preferences differ across cultures or related to gender. She has received a number of awards for her publications including Best MISQ paper for 2009 and IS Senior Scholars Best Paper for 2009 (across all IS journals).

Professor Blaize Reich came to academia after 15 years as an information technology (IT) professional and consultant to industry in both Canada and Asia. She earned her PhD in 1993 at the University of British Columbia. Today, Reich is a professor of information technology and an internationally respected researcher and speaker. She currently holds a prestigious Social Sciences and Humanities Research Council Initiative on the New Economy grant to investigate how knowledge management theory might improve IT project success and is collaborating with colleagues at Oxford and Ohio State universities on this project. Reich also served as associate dean of SFU Business from 2000-2003 and was awarded the Canada Trust Distinguished Teaching award in 1997.