Aishwarya Shukla
Assistant Professor, Management Information Systems
Burnaby
Room: WMC 3315
Phone: 778.782.4999
Surrey
Room: SUR 5046
Phone: 778.782.3873
Email: aishwarya_deep_shukla@sfu.ca
Credentials
Ph.D. (University of Maryland), M.B.A. (IIM Mumbai, India), B.Tech in Computer Science (BIT, Bengaluru, India)Biography
Dr. Aishwarya Deep (Aish) Shukla is an Assistant Professor of Management Information Systems in the Beedie School of Business at SFU where he teaches Business Data Management (BUS 464). Prior to joining SFU in 2018, he was a PhD student at Robert H. Smith School of Business, University of Maryland at College Park in Maryland. His work has been published at Management Science and Business Horizons. He has been an Associate Editor for the International Conference of Information Systems. He is also currently serving on the University Publication Funds Committee and the Research Council.
Research Interests
Online Ratings and Reviews, Field Experiments, Text Mining, Artificial Intelligence
Selected Publications
articles and reports
Shukla, A. D., & Goh, J. M. (2023). Fighting fake reviews: Authenticated anonymous reviews using identity verification. Business Horizons. http://doi.org/10.1016/j.bushor.2023.08.002
Shukla, A. D., Gao, G., & Agarwal, R. (2021). How digital word-of-mouth affects consumer decision making: Evidence from doctor appointment booking. Management Science, 67(3), 1546-1568. http://doi.org/10.1287/mnsc.2020.3604