JM Goh
Associate Professor, Management Information Systems / Innovation and Entrepreneurship
Area Coordinator, MIS
Burnaby
Room: WMC 3319
Phone: 778.782.9366
Email: jmgoh@sfu.ca
Credentials
Phd, MScBiography
Dr. Jie Mein Goh (JM) is an Associate Professor of Management Information Systems in the Beedie School of Business at SFU where she teaches Business Analytics and Introduction to Business Technology Management.
JM obtained her PhD at Robert H Smith School of Business, University of Maryland, College Park, MSc and BSc (First Class Honours) from the School of Computing at the National University of Singapore. Her papers have been published in top and leading journals such as Information Systems Research, MIS Quarterly, MIT Sloan Management Review, European Journal of Information Systems, Journal of Strategic Information Systems, among others. Her work has received the CIONET's European Research Paper Of The Year Award, nominated as finalist for multiple awards including the American Medical Informatics Association's Diana Forsythe Award and has been cited in media and practitioner outlets such as BBC, ComputerWorld, Ideas For Leaders and McKinsey Quarterly.
She currently serves on the SFU Big Data Academic Advisory Committee.
Research Interests
Disruptive technology, Social media and health, Online communities, Online Reviews, Health IT
Selected Publications
articles and reports
Goh, J. M., & Arenas, A. E. (2020). IT value creation in public sector: how IT-enabled capabilities mitigate tradeoffs in public organisations. European Journal of Information Systems, 29(1), 25-43. http://doi.org/10.1080/0960085X.2019.1708821
Li, Y., Liu, H., Lim, E. T., Goh, J. M., Yang, F., & Lee, M. K. (2018). Customer's reaction to cross-channel integration in omnichannel retailing: The mediating roles of retailer uncertainty, identity attractiveness, and switching costs. Decision Support Systems, 109, 50-60. http://doi.org/10.1016/j.dss.2017.12.010
Goh, J. M., Gao, G. G., & Agarwal, R. (2016). The creation of social value: Can an online health community reduce rural-urban health disparities? MIS Quarterly, 40(1), 247-263. http://doi.org/10.25300/MISQ/2016/40.1.11
Lucas, H., & Goh, J. M. (2013). Disruptive technology: how Kodak missed the digital photography revolution. IEEE Engineering Management Review, 41(4), 81-93. http://doi.org/10.1109/EMR.2013.6693939
Mithas, S., Tafti, A., Bardhan, I., & Goh, J. M. (2012). The impact of IT investments on profits. MIT Sloan Management Review. http://sloanreview.mit.edu/article/the-impact-of-it-investments-on-profits/
Mithas, S., Tafti, A., Bardhan, I., & Goh, J. M. (2012). Information technology and firm profitability:Mechanisms and empirical evidence. MIS Quarterly, 36(1), 205-224. http://doi.org/10.2307/41410414
Goh, J. M., Gao, G., & Agarwal, R. (2011). Evolving work routines: Adaptive routinization of information technology in healthcare. Information Systems Research, 22(3), 565-585. http://doi.org/10.1287/isre.1110.0365
Lucas, H. C., & Goh, J. M. (2009). Disruptive technology: How Kodak missed the digital photography revolution. Journal of Strategic Information Systems, 18(1), 46-55. http://doi.org/10.1016/j.jsis.2009.01.002
Related Teaching Material
Poo, D. C., Goh, J. M., Tan, C., & Chan, C. (2005). Developing Systems Using J2EE. Prentice Hall.