Burnaby Phone: 778-782-6620
Olga Volkoff joined academia later in life after 11 years as co-owner in a general management consulting company. She earned her PhD in 2001, winning the Best Doctoral Dissertation Award from the International Conference on Information Systems. She then taught at Worcester Polytechnic Institute for five years before joining the Beedie School of Business in September 2005.
Volkoff loves both teaching and research. Her current area of study examines the organizational implications of using large enterprise software systems to integrate organizational processes. She's particularly interested in applying her research to the health care field in order to discover how using electronic health records changes the way healthcare providers do their work.
Volkoff, who was born in Vancouver, says she's thrilled to return. Her personal passion is choral singing.
Specialization and Research Interests
The use of software to integrate across functional and organizational boundaries, Organizational effects of large packaged software, Enterprise Systems, IT in Healthcare.
Volkoff, O. and Strong, D.M., 2013, "Critical Realism and Affordances: Theorizing IT-Associated Organizational Change Processes", MIS Quarterly, forthcoming.
Strong, D.M., O. Volkoff, et al., "A Theory of Clinic-EHR Affordance Actualization", Working Paper.
Edit this Profile