Technology and Operations Management

To better understand and respond to the challenges confronting firms competing in today’s increasingly global and connected society, the Technology and Operations Management (TOM) Area has broadened its focus to encompass the creation, design and operation of firms and their supply chains and networks, and the development and delivery of new technologies, products and services.

Consequently, the TOM Area includes faculty members who are active researchers and educators on topics such as sustainability, operations management, entrepreneurship, new ventures, innovation and R&D management, game theory, auction analysis, decision making and collaboration networks. With this range of expertise, TOM faculty are committed to generating, synthesizing, and disseminating knowledge on the formation and management of sustainable firms, processes and technologies.

Faculty List & Specializations

NamePositionSpecialization & Research Interests
Stephanie BertelsAssociate Professor, Technology, Operations Management / Innovation & Entrepreneurship | Director, Centre for Corporate Governance and Sustainability Embedding sustainability into organizational culture, sustainable innovation, strategic change towards sustainability, resilience and reliability
Daniela BlettnerAssociate Professor, Strategy /Technology and Operations Management Managerial and entrepreneurial cognition; Innovation; Strategic management; International management
Sudheer GuptaProfessor, Technology & Operations Management

Sustainability and Social Responsibility

Global Supply Networks

Emerging Markets and Economic Development

Social Entrepreneurship, Innovation and Inclusive Growth

Michael JohnsonSenior Lecturer, Technology and Operations Management Operations Management
Operations Research / Management Science
Extended Producer Responsibility
Product Remanufacturing and Recycling
Payman JulaAssociate Professor, Technology and Operations Management

Production Planning & Scheduling 
Healthcare Operations Modeling & Improvement
Supply Chain Management
Transportation and Logistics
Operations Management (Service & Manufacturing)

Srini KrishnamoorthyLecturer, Technology and Operations Management
Elicia MaineProfessor, Technology and Operations Management

Technology Innovation; Science & Technology Entrepreneurship; Technology-Market Matching; Science-Based Business; Innovation Policy

Ian McCarthyProfessor, Technology and Operations Management / Strategy

Operations management; outsoucing; mass customization; innovation management; user innovation; creative consumers; new product development; social media; gamification; taxonomy; cladistics; complexity theory; organizational design; change management

Pek SohProfessor, Strategy / Technology and Operations Management

Technology Strategy, Ecosystem Innovation, Entrepreneurship, Social Networks, Strategic Alliances.

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News & Activities

Awards & Achievements

  • Bertels, Stephanie: SSHRC Insight Development Grant: Measuring collective sustainability efficacy (2012-2014)
  • Gupta, Sudheer: SSHRC Insight Development Grant: Towards a grounded theory of reverse innovation (2012-2014)
  • Soh, Pek-Hooi: New Venture BC Research Grant: The economic impact of new ventures in BC (2012-2013)

  • Gupta, Sudheer: NSERC Discovery: Designing and managing environmentally conscious products and global supply chains (2011-2013)
  • Maine, Elicia: National Research Council Grant: Benchmark analysis and developing a business operation model for BC clean energy commercialization (2011-2012)
  • Soh, Pek-Hooi & Maine, Elicia: SSHRC Standard Research Grant: Strategies for managing R & D in converging technologies (2011-2014)

  • Bertels, Stephanie: Network for Business Sustainability: Systematic knowledge review on building durable sustainability cultures (2010)
  • McCarthy, Ian: Fulbright New Century Scholar Regional Workshop: Study of the university research parks, incubators, and associated technology transfer programs run by the Genesis Institute, BIO-RIO and the Technology Park of Rio de Janeiro (2010)
  • Soh, Pek-Hooi: SFU Institutional SSHRC Small: Understanding emergence of technological paths: an exploratory case study (2010-2011)

  • McCarthy, Ian: Canada Research Chair: Technology and operations management (2009)
  • McCarthy, Ian: Fulbright New Century Scholar Grant: The diversity and effectiveness of university research parks (2009-2010)
  • McCarthy, Ian & Maine, Elicia: SFU Institutional SSHRC Small Grant: New product development collaborations and management control systems (2009-2010)

  • McCarthy, Ian: Canada Research Chair: Technology and operations management (2008)
  • McCarthy, Ian & Lawrence, Tom: SSHRC Special Call in Management Business and Finance: How do university research parks help their firms? (2008-2011)

  • McCarthy, Ian: Canada Research Chair: Technology and operations management (2007)

  • Cohen, Boyd: United States Association for Small Business and Entrepreneurship - Journal of Small Business Strategy - Editor’s Choice Award - 2005 USASBE Conference: Stakeholder theory and the entrepreneurial firm (2006)
  • McCarthy, Ian: Canada Research Chair: Technology and operations management (2006)
  • Maine, Elicia: Community Trust Endowment Fund: Advanced materials and nanotechnology for medical application (2006-2011)
  • Maine, Elicia: SSHRC Initiative on the New Economy: Disseminating results from INE Research Study on commercializing advanced materials (2006-2008)
  • Gupta, Sudheer: NSERC Discovery Grant: Sustainable operations: Design and management of environmentally conscious products and production (2006-2011)
  • Maine, Elicia: SSHRC Standard Research Grant: Opportunity creation from the confluence of technologies (2006-2010)

  • Choo, Eng: NSERC Discovery Grant: Issues in preference calibration under multiple criteria (2005-2009)
  • McCarthy, Ian: Canada Research Chair: Technology and operations management (2005)
  • Soh, Pek-Hooi: 2005 Best Paper Award - Honourable Mention: Soh, P.-H. & Roberts, E. (2005). Technology alliances and networks: An external link to research capability. IEEE Transactions on Engineering Management 52.4: 419-428.

Recent Faculty Books

  • McCarthy, I. P. and Gordon, B. (2010). Leveraging dynamic capabilities: A contingent management control system approach. In S. Wall, C. Zimmerman, R. Klingebiel and D. Lange (Eds.), Strategic reconfigurations: Developing dynamic capabilities in rapid-innovation based industries (pp. 1-20). Cheltenham, UK: Edward Elgar. doi: 10.4337/9781849805629.00010
  • McCarthy, I.P., Pitt, L.F. & Berthon, P.R. (2010). Service customization through dramaturgy. In Flavio S. Fogliatto and Giovani J.C. da Silveria (Eds.), Mass customization - Engineering and managing global operations (pp.43-64). London, UK: Springer. ( Download PDF )
  • Calinescu A., Efstathiou A., MacCarthy B., McCarthy I. P., Deshmukh A., Parmee I., and Machwe A. (Forthcoming). Agent-based Modelling in Manufacturing Supply Networks: Potential Benefits and Open Questions. In Coping with Complexity: Understanding and Managing Complex Agent-Based Dynamic Networks Series Title - Complex Systems and Interdisciplinary Science. World Scientific.

Research Papers

  • Gupta, S. & Shapiro, D. (2014). Building and transforming an emerging market global enterprise: Lessons from the Infosys journey. Business Horizons 57.2: 169-179. doi: 10.1016/j.bushor.2013.10.007
  • Li, Jessica, Amlani, Ahmed & Bertels, Stephanie (2014). A Getting Started Toolkit for exploration and development companies. Network for Business Sustainability. Available online at: Community Engagement Guide
  • Maine, E., Thomas, V.J., Bliemel, M., Murira, A. & Utterback, J., (2014). The emergence of the nanobiotechnology industry. Nature Nanotechnology 9.1: 2-5. doi: 10.1038/nnano.2013.288
  • Taleb, A., Maine, E. & Kjeang, E. (2014). Technical-economic cost modeling as a technology management tool: A case study of membranes for PEM fuel cells. Journal of Manufacturing Technology Management 25.2: 279-298. doi: 10.1108/JMTM-09-2013-0136

  • Jula, Payman & Kones, Ishai (2013). Continuous-time algorithms for scheduling a single machine with sequence-dependent setup times and time window constraints in coordinated chains. International Journal of Production Research 51.12: 3654-3670. doi: 10.1080/00207543.2012.757666
  • Maine, E. (2013). Scientist-entrepreneurs as the catalysts of nanotechnology commercialization. Reviews in Nanoscience and Nanotechnology 2.5: 301-308. doi: 10.1166/rnn.2013.1037
  • McCarthy, Ian P., Silvestre, Bruno S. & Kietzmann, Jan H. (2013). Understanding outsourcing contexts through information asymmetry and capability fit. Production Planning & Control: The Management of Operations 24.4-5: 277-283. doi: 10.1080/09537287.2011.648765
  • Saremi, Alireza, Jula, Payman, ElMekkawy, Tarek & Wang, Gary G. (2013). Appointment scheduling of outpatient surgical services in a multistage operating room department. International Journal of Production Economics 141.2: 646-658. doi: 10.1016/j.ijpe.2012.10.004

  • Bansal, P., Stephanie Bertels, T. Ewart, P. MacConnachie & J. O'Brien (2012). Bridging the research-practice gap. Academy of Management Perspectives 26.1: 73-92. doi: 10.5465/amp.2011.0140
  • Maine, E., S. Lubik & E. Garnsey (2012). Process-based vs. product-based innovation: Value creation by nanotech ventures. Technovation 32.3-4: 179-192. doi: 10.1016/j.technovation.2011.10.003
  • Robert C. Leachman & Payman Jula (2012). Estimating flow times for containerized imports from Asia to the United States through the Western rail network. Transportation Research Part E: Logistics and Transportation Review 48.1: 296-309. doi: 10.1016/j.tre.2011.07.002

  • Gupta, Sudheer & Palsule-Desai, Omkar D. (2011). Sustainable supply chain management: Review and research opportunities. IIMB Management Review 23.4: 234-245. doi: 10.1016/j.iimb.2011.09.002
  • Kietzmann, J.H., Hermkens, K., McCarthy, I.P. & Silvestre, B.S. (2011). Social media? Get serious! Understanding the functional building blocks of social media. Business Horizons 54:241-251. ( Download PDF )
  • McCarthy, I.P. & Gordon, B.R. (2011). Achieving contextual ambidexterity in R&D organizations: A management control system approach. R&D Management 41.3:240-258. ( Download PDF )
  • Ying Li, Sudheer Gupta (2011). Strategic capability investments and competition for supply contracts. European Journal of Operational Research 214.2:273-283. doi: 10.1016/j.ejor.2011.05.003

  • Gupta, S., Subramanian, R. & Talbot, B. (2010). An approach to integrating environmental considerations within managerial decision making. Journal of Industrial Ecology 14.3:378-398. [Journal Abstract]
  • Maine, E., Shapiro, D. & Vining, A. (2010). The role of clustering in the growth of new technology-based firms. Small Business Economics 34.1:127-146. [Journal Abstract]
  • McCarthy, I.P., Lawrence, T.B., Wixted, B. & Gordon, B.R. (2010). A multidimensional conceptualization of environmental velocity. Academy of Management Review 35.4:604-626. ( Download PDF )
  • Subramanian, R., Talbot, B. & Gupta, S. (2010). An approach to integrating environmental considerations within managerial decision-making. This article is being featured in a marketing campaign for the Journal of Industrial Ecology 14.3: 378-398.
  • Soh, P., Zhang, J. & Wong, P.K. (2010). Entrepreneurial resource acquisition through indirect ties: Compensatory effects of prior knowledge. Journal of Management 36.2:511-536. [Journal Abstract]

  • Gupta, S., Greenberg, J. & Luo, X. (2009). Mutually acceptable courses of action. Economic Theory 40.1:91-112.
  • Gupta, S., Subramanian, R. & Talbot, B. (2009). Product design and supply chain coordination under extended producer responsibility. Production and Operations Management 18.3:259-277.
  • Herremans, I., Herschovis, S. & Bertels, S. (2009). Leaders and laggards: The influence of competing logics on corporate environmental action. Journal of Business Ethics 89.3:449-472. [Journal Abstract]
  • Soh, P. & Subramanian, A. (2009). Contributing knowledge to knowledge repositories: Dual role of inducement and opportunity factors. Information Resources Management Journal 22.1:45-62.
  • Soh, P. (2009). Network patterns and a firm's competitive advantage before the emergence of a dominant design. Strategic Management Journal 31.4:438-461.

  • Bliemel, M.J. & McCarthy, I.P. (2008). Networks of dedicated biotechnology and service firms in Vancouver. Journal of Commercial Biotechnology 14.3:265-273. [Journal Abstract]
  • Bliemel. M.J. & Maine, E. (2008). Network embeddedness as a predictor of performance for new technology-based firms. International Journal of Technoentrepreneurship 1.3:313-341. [Journal Abstract]
  • Cohen, B., Smith, B. & Mitchell, R. (2008). Toward a sustainable conceptualization of dependent variables in entrepreneurship research. Business Strategy and the Environment 17:107-119. [Journal Abstract]
  • Graham, R. & Bertels, S. (2008). Achieving sustainable value. Greener Management International 54:57-67. [Journal Abstract]
  • Greenberg, J., Gupta, S. & Luo, X. (2008). Mutually acceptable courses of action. Economic Theory 40.1:91-112. [Journal Abstract]
  • Gupta, S. (2008). Channel structure with knowledge spillovers. Marketing Science 27.2:247-261. [Journal Abstract]
  • Maine, E. (2008). Radical innovation through internal corporate venturing: Degussa's commercialization of nanomaterials. R&D Management 38.4:359-371. [Journal Abstract]
  • Maine, E., Shapiro, D.M. & Vining, A.R. (2008). The role of clustering in the growth of new technology-based firms. Small Business Economics 34.2:127-146. [Journal Abstract]
  • Soh, P. & Subramanian, A.M. (2008). Is usage a missing link in explaining the perceived learning outcome of technology-mediated learning? IEEE Transactions on Engineering Management 50.1:50-66. [Journal Abstract]
  • Soh, P. & Yu, J. (2008). Institutional environment and complementary assets: Business strategy in China's 3G development. Asia Pacific Journal of Management 27.4:647-675. [Journal Abstract]
  • Zhang, J., Souitaris, V., Soh, P. & Wong, P. (2008). A contingent model of network utilization in early financing of technology ventures. Entrepreneurship Theory and Practice 32.4:593-613. [Journal Abstract]

  • Berthon, P.R., Pitt, L.F., McCarthy, I.P. & Kates, S.M. (2007). When customers get clever: Managerial approaches to dealing with creative consumers. Business Horizons 50:39-47. [Journal Abstract]
  • Cohen, B. & Winn, M.I. (2007). Market imperfections, opportunity and sustainable entrepreneurship. Journal of Business Venturing 22.1:29-49. [Journal Abstract]
  • Maine, E. & Garnsey, E. (2007). The commercialization environment of advanced materials ventures. International Journal of Technology Management 39.1/2:49-71. [Journal Abstract]
  • McCarthy, I.P., Pitt, L.F., Campbell, C., van der Merwe, R. & Salehi-Sangeri, E. (2007). Exploiting the business opportunities in biotech connections: The power of social networks. Journal of Commercial Biotechnology 13.4:245-257. [Journal Abstract]

  • Jula, P. & Leachman, R.C. (2006). Coordinating decentralized local schedulers in complex supply chain manufacturing. Annals of Operations Research 161.1:123-147. [Journal Abstract]
  • McCarthy, I.P., Tsinopoulos, C., Allen, P.M. & Rose-Anderssen, C. (2006). New product development as a complex adaptive system of decisions. Journal of Product Innovation Management 23.5:437-456. ( Download PDF )