The debate in The National Post is whether the biggest technological revolution known to mankind proved to be accurate. According to the paper, there were tremendous expectations for information technology (IT) and some argue today that predictions of increased productivity never came to fruition. Of course, IT did change the way we work and how organizations communicate around the world, and now there are new expectations with the arrival of IT Revolution 2.0. This time around, the paper says researchers, educators, and high-performing companies are addressing areas to “bridge the gap between the potential of technology to dramatically improve both productivity and innovation and what really takes place on the ground.” SFU business professor Blaize Reich said the key for IT Revolution 2.0 to succeed is improving organizational competence to manage change. “Change is hard. People get used to doing things in certain ways and even if there’s better ways of doing it, it’s still difficult to adapt. Some organizations are good at change competence, but often they’re not,” she said.

Full story (in The Vancouver Sun ): http://at.sfu.ca/OJlJxX