Blaize Horner Reich
Retired Faculty, Management Information Systems / Innovation and Entrepreneurship
Professor Emerita, Management Information Systems / Innovation and Entrepreneurship
Segal
Room: SGL 3315
Phone: 778.782.3574
Email: breich@sfu.ca
Curriculum Vitae: View
Credentials
B.A. Economics; M.Sc., Ph.D. (UBC)Biography
Professor Blaize Horner Reich came to academia after 15 years as an information technology (IT) professional and consultant to industry in both Canada and Asia. She has been Associate Dean, Graduate Programs and Dean of the Beedie School of Business at SFU and currently holds the title RBC Professor of Technology and Innovation. Reich and her research group have published in top research journals on topics such as aligning business and technology strategy, improving the success of IT Projects, and managing knowledge in projects. Dr. Reich was the Advisory Board Chair for RADIUS, the Beedie School social innovation initiative, for five years, and is a founding board director of the Chief Information Officers (CIOCAN) Vancouver chapter.
Dr. Reich currently serves on the BCAA corporate board and has previously served on the boards of Central 1 Credit Union, Industrial Alliance Pacific Financial Services, Seaboard Insurance, New Ventures BC Society, Project Management Institute (PMI) Academic Advisory Group and the Vancouver Opera Association.
Reich's interest in innovation and entrepreneurship extends to investing in technology companies started by friends and Canadians on Kickstarter but she is still waiting for her first big windfall.
Research Interests
Improving IT Project Performance, Board level Governance of IT, Aligning Business and Information Technology, Strategic Information Systems.Selected Publications
articles and reports
Serrador, P., Reich, B. H., & Gemino, A. (2018). Creating a climate for project success. Journal of Modern Project Management, 6(1), 38-47. http://doi.org/10.19255/JMPM01604
Carroll, J., & Reich, B. (2017). Technology portfolios: How individuals manage multiple digital technologies. Data Base for Advances in Information Systems, 48(1), 75-92. http://doi.org/10.1145/3051473.3051478
Jia, R., Reich, B. H., & Jia, H. H. (2016). A commentary on: “Creating agile organizations through IT: The influence of IT service climate on IT service quality and IT agility”. Journal of Strategic Information Systems, 25(3), 227-231. http://doi.org/10.1016/j.jsis.2016.06.001
Serrador, P., Reich, B. H., & Gemino, A. C. (2016). Understanding Agile: An in-depth analysis of Agile Success and its Drivers. Humber College. https://humber.ca/research/annualreports2016/projects/agile.html
Jia, R., Reich, B. H., & Jia, H. H. (2016). Service climate in knowledge-intensive, internal service settings. International Journal of Quality and Service Sciences, 8(4), 462-477. http://doi.org/10.1108/IJQSS-11-2015-0071
Svedic, Z., Mullings, C., Adu, K. O., Owusu-Ansah, M., Cyr, D., Ngwenyama, O., & Reich, B. (2016). Accelerating digital technology adoption in Canadian companies (Adopt-IT): Technology adoption in the Canadian healthcare sector. Publisher Unknown.
Gemino, A., Reich, B. H., & Sauer, C. (2015). Plans versus people: Comparing knowledge management approaches in IT-enabled business projects. International Journal of Project Management, 33(2), 299-310. http://doi.org/10.1016/j.ijproman.2014.04.012
Pishdad, A., Koronios, A., Reich, B. H., & Geursen, G. (2014). ERP institutionalisation-a quantitative data analysis using the integrative framework of is theories. Australasian Journal of Information Systems, 18(3), 347-369. http://doi.org/10.3127/ajis.v18i3.1089
Reich, B. H., Gemino, A., & Sauer, C. (2014). How knowledge management impacts performance in projects: An empirical study. International Journal of Project Management, 32(4), 590-602. http://doi.org/10.1016/j.ijproman.2013.09.004
Jia, R., & Reich, B. H. (2013). IT service climate, antecedents and IT service quality outcomes: Some initial evidence. Journal of Strategic Information Systems, 22(1), 51-69. http://doi.org/10.1016/j.jsis.2012.10.001
Reich, B. H., Liu, L., Sauer, C., Bannerman, P., Cicmil, S., Cooke-Davies, T., Gemino, A., Hobbs, B., Maylor, H., Maylor, H., Messikomer, C., Pasian, B., Semeniuk, M., & Thomas, J. (2013). Developing better theory about project organizations. International Journal of Project Management, 31(7), 938-942. http://doi.org/10.1016/j.ijproman.2013.07.001
Reich, B. H., Gemino, A., & Sauer, C. (2012). Knowledge management and project-based knowledge in it projects: A model and preliminary empirical results. International Journal of Project Management, 30(6), 663-674. http://doi.org/10.1016/j.ijproman.2011.12.003
Jia, R., & Reich, B. H. (2011). IT service climate-an essential managerial tool to improve client satisfaction with IT service quality. Information Systems Management, 28(2), 174-179. http://doi.org/10.1080/10580530.2011.562401
Reich, B. H., & Sauer, C. (2010, May). Roles of the external IT project manager. Communications of the ACM, 53(5), 126-129. http://doi.org/10.1145/1735223.1735254
Gemino, A., Sauer, C., & Reich, B. H. (2010). Using classification trees to predict performance in Information Technology projects. Journal of Decision Systems, 19(2), 201-223. http://doi.org/10.3166/jds.19.201-223
Parent, M. M., & Reich, B. H. (2009). Governing risk: On board IT. California Management Review, 51(3), 134-152. http://cmr.berkeley.edu/search/articleDetail.aspx?article=5521
Sauer, C., & Reich, B. H. (2009). Rethinking IT project management: Evidence of a new mindset and its implications. International Journal of Project Management, 27(2), 182-193. http://doi.org/10.1016/j.ijproman.2008.08.003
Parent, M., & Reich, B. H. (2009). Governing information technology risk. California Management Review, 51(3). http://doi.org/10.2307/41166497
Khazanchi, D., & Reich, B. H. (2008). Achieving IT project success through control, measurement, managing expectations, and top management support. International Journal of Project Management, 26(7), 699. http://doi.org/10.1016/j.ijproman.2008.06.005
Reich, B. H., Gemino, A. C., & Sauer, C. (2008). Modeling the knowledge perspective of IT projects. Project Management Journal, 39(S1), S4-S14. http://doi.org/10.1002/pmj.20056
Jia, R., Reich, B. H., & Pearson, J. M. (2008). IT service climate: An extension to IT service quality research. Journal of the Association for Information Systems, 9(5), 294-320. http://doi.org/10.17705/1jais.00159
Chan, Y. E., & Reich, B. H. (2007). IT alignment: What have we learned? Journal of Information Technology, 22(4), 297-315. http://doi.org/10.1057/palgrave.jit.2000109
Gemino, A., Reich, B. H., & Sauer, C. (2007). A temporal model of information technology project performance. Journal of Management Information Systems, 24(3), 9-44. http://doi.org/10.2753/MIS0742-1222240301
Sauer, C., Gemino, A., & Reich, B. H. (2007, November). The impact of size and volatility on IT project performance. Communications of the ACM, 50(11), 79-84. http://doi.org/10.1145/1297797.1297801
Reich, B. H. (2007). Managing knowledge and learning in IT projects - A conceptual framework and guidelines for practice. Project Management Journal, 38(2), 5-17.
Sauer, C., & Reich, B. H. (2007). What do we want from a theory of project management? A response to Rodney Turner. International Journal of Project Management, 25(1), 1-2. http://doi.org/10.1016/j.ijproman.2006.12.001
Reich, B. H., & Kaarst-Brown, M. L. (2003). Creating social and intellectual capital through IT career transitions. Journal of Strategic Information Systems, 12(2), 91-109. http://doi.org/10.1016/S0963-8687(03)00017-9
Bassellier, G., Benbasat, I., & Reich, B. H. (2003). The Influence of Business Managers' IT Competence on Championing IT. Information Systems Research, 14(4), 317-336. http://doi.org/10.1287/isre.14.4.317.24899
Bassellier, G., Reich, B. H., & Benbasat, I. (2001). Information technology competence of business managers: A definition and research model. Journal of Management Information Systems, 17(4), 159-182. http://doi.org/10.1080/07421222.2001.11045660
Reich, B. H., & Benbasat, I. (2000). Factors that influence the social dimension of alignment between business and information technology objectives. MIS Quarterly: Management Information Systems, 24(1), 81-113. http://doi.org/10.2307/3250980
Reich, B. H., & Kaarst-Brown, M. L. (1999). Seeding the line: Understanding the transition from IT to non-IT careers. MIS Quarterly: Management Information Systems, 23(3), 337-364. http://doi.org/10.2307/249467
Reich, B. H., & Benbasat, I. (1996). Measuring the linkage between business and information technology objectives. MIS Quarterly: Management Information Systems, 20(1), 55-77. http://doi.org/10.2307/249542
Reich, B. H., & Benbasat, I. (1990). An empirical investigation of factors influencing the success of customer-oriented strategic systems. Information Systems Research, 1(3), 325-347. http://doi.org/10.1287/isre.1.3.325
books chapters and monographs
Reich, B. H. (2015). Designing Case Studies in Project Management. In Pasian, B. (Ed.), Designs, Methods & Practices for Research in Project Management. Gower Publishing Ltd..
Chan, Y. E., & Reich, B. H. (2011). Rethinking Business-IT Alignment. In Galliers, R. D., & Currie, W. L. (Eds.), The Oxford Handbook of Management Information Systems: Critical Perspectives and New Directions. Oxford University Press. http://doi.org/10.1093/oxfordhb/9780199580583.003.0016
Related Teaching Material
Reich, B. H. (2011). Planning information systems resources. In Brown, C. V., DeHayes, D. W., Hoffer, J. A., Martin, W. E., & Perkins, W. C. (Eds.), Managing Information Technology (7th Edition). Pearson Prentice-Hall.