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Chris Zatzick

Professor, Management and Organization Studies

SFU Beedie Professor

Area Coordinator, MOS


Room: WMC 4321

Phone: 778.782.9845


Curriculum Vitae: View


B.A. Hons. (UC Santa Barbara), Ph.D.(UC Irvine)


Dr. Chris Zatzick joined SFU's Beedie School of Business in 2001 from the University of California, Irvine, where he received his PhD in management. He studies a variety of organizational issues including downsizing and layoffs, high performance work systems, organizational change, and diversity. His research has appeared in leading academic journals such as Strategic Management Journal, Academy of Management Journal, Industrial Relations, Organization ScienceHuman Resource Management, Sloan Management Review, and International Journal of Human Resource Management. In addition, he has received four Best Paper awards from the Academy of Management.

Chris's excellent teaching abilities consistently place him among the top 10 percent of faculty on the SFU Business Teaching Honour Roll.

Outside of academia, he enjoys spending time with his wife and kids.

Research Interests

Downsizing and Layoffs, High Performance Work Systems, Voluntary Turnover, Organizational Identification, and Inclusion.

Selected Publications

articles and reports

Zhong, R., Paluch, R. M., Shum, V., Zatzick, C. D., & Robinson, S. L. (2021). Hot, cold, or both? A person-centered perspective on death awareness during the COVID-19 pandemic. Journal of Applied Psychology, 106(6), 839-855.

Hannah, D. R., Zatzick, C. D., & Kietzmann, J. H. (2021). Turbulent Times Demand Dynamic Rules. MIT Sloan Management Review, 62(4), 60-65.

Wang, T., & Zatzick, C. D. (2019). Human capital acquisition and organizational innovation: A temporal perspective. Academy of Management journal. Academy of Management, 62(1), 99-116.

Della Torre, E., Zatzick, C. D., Sikora, D., & Solari, L. (2018). Workforce churning, human capital disruption, and organisational performance in different technological contexts. Human Resource Management Journal, 28(1), 112-127.

Lyons, B. J., Zatzick, C. D., Thompson, T., & Bushe, G. R. (2017). Stigma Identity Concealment in Hybrid Organizational Cultures. Journal of Social Issues, 73(2), 255-272.

Deery, S., Walsh, J., Zatzick, C. D., & Hayes, A. F. (2017). Exploring the relationship between compressed work hours satisfaction and absenteeism in front-line service work. European Journal of Work and Organizational Psychology, 26(1), 42-52.

Gur, A., Tzafrir, S. S., Zatzick, C. D., L. Dolan, S., & Iverson, R. (2017). Antecedents of customer aggressive behavior against healthcare employees. Management Research, 15(2), 207-226.

Zatzick, C. D., Deery, S. J., & Iverson, R. D. (2015). Understanding the Determinants of Who Gets Laid Off: Does Affective Organizational Commitment Matter? Human Resource Management, 54(6), 877-891.

Mitchell, M., & Zatzick, C. D. (2015). Skill underutilization and collective turnover in a professional service firm. Journal of Management Development, 34(7), 787-802.

Zatzick, C. D., Zhao, B., & Tingling, P. M. (2014). Avoiding layoff blunders. MIT Sloan Management Review, 55(3), 10-12.

Zatzick, D., Donovan, D. M., Jurkovich, G., Gentilello, L., Dunn, C., Russo, J., ... Rivara, F. P. (2014). Disseminating alcohol screening and brief intervention at trauma centers: A policy-relevant cluster randomized effectiveness trial. Addiction, 109(5), 754-765.

Deery, S., Walsh, J., & Zatzick, C. D. (2014). A moderated mediation analysis of job demands, presenteeism, and absenteeism. Journal of Occupational and Organizational Psychology, 87(2), 352-369.

Deery, S. J., Iverson, R. D., Buttigieg, D. M., & Zatzick, C. D. (2014). Can Union Voice Make a Difference? The Effect of Union Citizenship Behavior on Employee Absence. Human Resource Management, 53(2), 211-228.

Zatzick, C. D., Moliterno, T. P., & Fang, T. (2012). Strategic (MIS)FIT: The implementation of TQM in manufacturing organizations. Strategic Management Journal, 33(11), 1321-1330.

Zatzick, C. D., & Iverson, R. D. (2011). Putting employee involvement in context: A cross-level model examining job satisfaction and absenteeism in high-involvement work systems. International Journal of Human Resource Management, 22(17), 3462-3476.

Iverson, R. D., & Zatzick, C. D. (2011). The effects of downsizing on labor productivity: The value of showing consideration for employees' morale and welfare in high-performance work systems. Human Resource Management, 50(1), 29-44.

Zatzick, C. D. (2010). Which way should you downsize in a crisis? Human Resource Management International Digest, 18(3), 53-54.

Hannah, D. R., & Zatzick, C. D. (2008). An examination of leader portrayals in the U.S. business press following the landmark scandals of the early 21st century. Journal of Business Ethics, 79(4), 361-377.

Iverson, R. D., & Zatzick, C. D. (2007). High-commitment work practices and downsizing harshness in australian workplaces. Industrial Relations, 46(3), 456-480.

Zatzick, C. D., & Iverson, R. D. (2006). High-involvement management and workforce reduction: Competitive advantage or disadvantage? Academy of Management journal. Academy of Management, 49(5), 999-1015.

Zatzick, C. D., Elvira, M. M., & Cohen, L. E. (2003). When Is More Better? The Effects of Racial Composition on Voluntary Turnover. Organization Science, 14(5), 483-496.

books chapters and monographs

Randel, A. E., Zatzick, C. D., & Pearce, J. L. (2017). Optimal distinctiveness and human resource development. In Black, K., Warhurst, R., & Corlett, S. (Eds.), Identity as a Foundation for Human Resource Development (pp. 67-79). Philadelphia, Pennsylvania, United States: Routledge (US).