Chris Zatzick

Associate Professor, Management and Organization Studies

Burnaby

Room: WMC 4321

Phone: 778.782.9845

Email: czatzick@sfu.ca

Curriculum Vitae: View

Credentials

B.A. Hons. (UC Santa Barbara), Ph.D.(UC Irvine)

Biography

Dr. Chris Zatzick joined SFU's Beedie School of Business in 2001 from the University of California, Irvine, where he received his PhD in management. He studies a variety of organizational issues including downsizing and layoffs, high performance work systems, organizational change, and diversity. His research has appeared in leading academic journals such as Strategic Management Journal, Academy of Management Journal, Industrial Relations, Organization ScienceHuman Resource Management, Sloan Management Review, and International Journal of Human Resource Management. In addition, he has received four Best Paper awards from the Academy of Management.

Chris's excellent teaching abilities consistently place him among the top 10 percent of faculty on the SFU Business Teaching Honour Roll.

Outside of academia, he enjoys spending time with his wife and kids.

Research Interests

Downsizing and Layoffs, High Performance Work Systems, Voluntary Turnover, Organizational Identification, and Inclusion.

Selected Publications

articles and reports

Wang, T., & Zatzick, C. D. (2019). Human Capital Acquisition and Organizational Innovation: A Temporal Perspective. Academy of Management Journal, 62(1), 99-116. http://doi.org/10.5465/amj.2017.0114

Torre, E. D., Zatzick, C. D., Sikora, D., & Solari, L. (2018). Workforce churning, human capital disruption, and organisational performance in different technological contexts. Human Resource Management Journal, 28(1), 112-127. http://doi.org/10.1111/1748-8583.12167

Lyons, B., Zatzick, C. D., Thompson, T., & Bushe, G. (2017). Stigma identity concealment in hybrid organizational cultures. Journal of Social Issues, 73(2), 255-272. http://doi.org/10.1111/josi.12215

Gur, A., Tzafrir, S., Zatzick, C. D., & Dolan, S. (2017). Antecedents of customer aggressive behavior against healthcare employees. Management Research, 15(2), 207-226. http://doi.org/10.1108/MRJIAM-09-2015-0609

Deery, S., Walsh, J., Zatzick, C. D., & Hayes, A. (2017). Exploring the relationship between compressed work hours satisfaction and absenteeism in front-line service work. European Journal of Work and Organizational Psychology, 26(1), 42-52. http://doi.org/10.1080/1359432X.2016.1197907

Zatzick, C. D., Deery, S., & Iverson, R. D. (2015). Understanding the determinants of who gets laid-off: Does affective organizational commitment matter? Human Resource Management, 54(6), 877-891. http://doi.org/10.1002/hrm.21641

Mitchell, M., & Zatzick, C. D. (2015). Skill underutilization and collective turnover in a professional service firm. Journal of Management Development, 34(7), 787-802. http://doi.org/10.1108/JMD-09-2013-0112

Deery, S., Walsh, J., & Zatzick, C. D. (2014). A moderated mediation analysis of job demands, presenteeism and absenteeism. Journal of Occupational and Organizational Psychology, 87(2), 352-369. http://doi.org/10.1111/joop.12051

Zatzick, C. D., Zhao, N. B., & Tingling, P. M. (2014). Avoiding layoff blunders. Sloan Management Review, 55(3), 10-12.

Zatzick, D. F., Donovan, D. M., Jurkovich, G., & Zatzick, C. D. (2014). Disseminating alcohol screening and brief intervention at trauma centers: A policy relevant cluster randomized effectiveness trial. Addiction, 109(5), 754-765. http://doi.org/10.1111/add.12492

Deery, S., Iverson, R., Buttigieg, D., & Zatzick, C. D. (2014). Can union voice make a difference? The effect of union citizenship behavior on employee absence. Human Resource Management, 53(2), 211-228. http://doi.org/10.1002/hrm.21549

Zatzick, C. D., & Douglas, Z. F. (2013). The effect of perceived person-job fit on employee attitudes towards change in trauma centers. Health Care Management Review, 38(2), 115-124. http://doi.org/10.1097/HMR.0b013e318249aa60

Zatzick, D. F., Donovan, D. M., Dunn, C., Jurkovich, G. J., Wang, J., Russo, J., ... Gentilello, L. M. (2013). Disseminating organizational screening and brief intervention services (DO-SBIS) for alcohol at trauma centers study design. General Hospital Psychiatry, 35(2), 174-180. http://doi.org/10.1016/j.genhosppsych.2012.11.012

Zatzick, C. D., Moliterno, T., & Fang, T. (2012). Strategic mis(fit): The implementation of TQM in manufacturing organizations. Strategic Management Journal, 33(11), 1321-1330. http://doi.org/10.1002/smj.1988

Zatzick, C. D., & Iverson, R. D. (2011). Putting employee involvement in context: A cross-level model of examining satisfaction and absenteeism in high-involvement work systems. The International Journal of Human Resource Management, 22(17), 3462-3476. http://doi.org/10.1080/09585192.2011.561016

Iverson, R. D., & Zatzick, C. D. (2011). The effects of downsizing on labor productivity: The value of showing consideration for employees' morale and welfare in high-performance work systems. Human Resource Management, 50(1), 29-44. http://doi.org/10.1002/hrm.20407

Zatzick, C. D., Marks, M. L., & Iverson, R. D. (2009). Which way should you downsize in a crisis? Sloan Management Review, 51(1), 78-86. http://doi.org/10.1108/hrmid.2010.04418cad.005

Hannah, D. R., & Zatzick, C. D. (2008). An examination of leader portrayals in the U.S. business press following the landmark scandals of the early 21st Century. Journal of Business Ethics, 79(4), 361-377. http://doi.org/10.1007/s10551-007-9406-4

Iverson, R. D., & Zatzick, C. D. (2007). High-commitment work systems and downsizing in Australian workplaces. Industrial Relations, 46(3), 456-480. http://doi.org/10.1111/j.1468-232X.2007.00477.x

books chapters and monographs

Randel, A. E., Zatzick, C. D., & Pearce, J. L. (2017). Optimal distinctiveness and human resource development. In Black, K., Warhurst, R., & Corlett, S. (Eds.), Identity as a Foundation to Human Resource Development. Philadelphia, Pennsylvania, United States: Routledge (US). http://doi.org/10.4324/9781315671482-5

Iverson, R. D., Zatzick, C. D., & Mccrae, M. (2009). High-performance work systems. In Barling, J., Cooper, C. L., & Clegg, S. R. (Eds.), The Sage Handbook of Organizational Behavior: Volume I - Micro Approaches. London, United Kingdom: Sage Publications Ltd (UK). http://doi.org/10.4135/9781849200448.n22