Natalie Bin Zhao

Associate Professor, Management and Organization Studies

Area Coordinator, Management and Organization Studies


Room: WMC 4325

Phone: 778.782.3733


Curriculum Vitae: View


M.Sc. Mgmt Science (Shandong U. of Science & Technology, P.R.China), M.Sc. Organizational Behaviour (National U. of Singapore), Ph.D. Organizational Behaviour (Ivey, U. of Western Ontario)


Associate Professor Natalie Bin Zhao, who joined the Beedie School of Business in July 2006, teaches human resources management. She holds a PhD from the Richard Ivey School of Business at the University of Western Ontario and MSc degrees in management from both the National University of Singapore and Shandong University of Science and Technology in China. She also worked in industry for several years at the Ji'ning Metal Materials Company in China.

Her research interests include error reporting, learning from errors, and employee compensation and motivation, and her work has been published in several top journals, including Academy of Management ReviewJournal of Organizational Behavior, Human Relations, Sloan Management Review, and Journal of World Business. Natalie says her interest in teaching stems from the excellent teachers and professors she has encountered during her schooling. "All of them have helped me to be who I am today," she says. "In turn, I want to be one of them for my students." Natalie joined the Beedie School of Business because of its supportive, collegial faculty who, she notes, "all show very great productivity in terms of research and teaching."

Research Interests

Error Reporting
Learning from Errors
Employee Compensation and Motivation

Selected Publications

articles and reports

Emby, C., Zhao, N. B., & Sieweke, J. (2019). Audit Senior Modeling Fallibility and Audit Juniors' Responses to Self-Discovered Errors: The Mediating Effects of Error Strain and Error-Related Self-Efficacy. Behavioral Research in Accounting, 31(2), 17-30.

Zhao, B., Seifried, J., & Sieweke, J. (2018). Trainers’ responses to errors matter in trainees’ learning from errors: Evidence from two studies. Journal of Managerial Psychology, 33(3), 279-296.

Wang, T., Thornhill, S., & Zhao, B. (2018). Pay-for-performance, employee participation, and SME performance. Journal of Small Business Management, 56(3), 412-434.

Boston, P., & Zhao, B. (2017). Failing to innovate. Ivey Business Journal, March/April(, 1-5.

Zhang, J., & Zhao, B. (2016). Crowdfunding's Cafe Society. Ivey Business Journal, 2016(Nov/Dec),

Zhao, N. B., Lautsch, B., & Boyle, T. (2016). Mistakes happen - So manage them. Ivey Business Journal, Feature Article(May/June),

Wang, T., Zhao, B., & Thornhill, S. (2015). Pay dispersion and organizational innovation: The mediation effects of employee participation and voluntary turnover. Human Relations, 68(7), 1155-1181.

Siewke, J., & Zhao, B. (2015). The impact of team familiarity and team leader experience on team coordination errors: A panel analysis of professional basketball teams. Journal of Organizational Behavior, 36(3), 382-402.

Zatzick, C. D., Zhao, N. B., & Tingling, P. M. (2014). Avoiding layoff blunders. Sloan Management Review, 55(3), 10-12.

Zhao, B. (2011). Learning from errors: The role of context, emotion, and personality. Journal of Organizational Behavior, 32(3), 435-463.

Zhao, B., & Olivera, F. (2006). Error reporting in organizations. Academy of Management Review, 31(4), 377-392.

Makino, S., Beamish, P. W., & Zhao, B. (2004). The characteristics and performance of Japanese FDI in less developed and developed countries. Journal of World Business, 39(4), 377-392.

Tan, H. H., & Zhao, B. (2003). Individual and perceived contextual level antecedents to individual technical information inquiry in organizations. Journal of Psychology, 137(6), 597-621.

Zhao, B., & Hoon, T. H. (2001). Psychological mechanisms underlying individual knowledge learning and contribution in learning organizations. Research and Practice in Human Resource Management, 8(2), 3-28.

books chapters and monographs

Olivera, F., & Zhao, N. B. (2009). The career choice of Ms. Linlin Chen. In Barringer, B. R., & Ireland, R. D. (Eds.), Entrepreneurship: Successfully launching new ventures, 3rd edition. Scarborough, Ontario, Canada: Prentice Hall.