Natalie Bin Zhao

  • Area Coordinator, Management and Organization Studies
  • Associate Professor, Management and Organization Studies
  • M.Sc. Mgmt Science (Shandong U. of Science & Technology, P.R.China), M.Sc. Organizational Behaviour (National U. of Singapore), Ph.D. Organizational Behaviour (Ivey, U. of Western Ontario)

    Burnaby Room: WMC 4309
    Burnaby Phone: 778.782.5552

    Email Address:

    Curriculum Vitae: View


    Associate Professor Natalie Bin Zhao, who joined the Beedie School of Business in July 2006, teaches human resources management. She holds a PhD from the Richard Ivey School of Business at the University of Western Ontario and MSc degrees in management from both the National University of Singapore and Shandong University of Science and Technology in China. She also worked in industry for several years at the Ji'ning Metal Materials Company in China.

    Her research interests include error reporting, learning from errors, and employee compensation and motivation, and her work has been published in several top journals, including Academy of Management ReviewJournal of Organizational Behavior, Human Relations, Sloan Management Review, and Journal of World Business. Natalie says her interest in teaching stems from the excellent teachers and professors she has encountered during her schooling. "All of them have helped me to be who I am today," she says. "In turn, I want to be one of them for my students." Natalie joined the Beedie School of Business because of its supportive, collegial faculty who, she notes, "all show very great productivity in terms of research and teaching."

    Research Interests

    Error Reporting
    Learning from Errors
    Employee Compensation and Motivation

    Selected Publications

    Articles and Reports

    Zhao, B., Seifried, J., & Sieweke, J. (2018). Trainers’ responses to errors matter in trainees’ learning from errors: Evidence from two studies. Journal of Managerial Psychology, 33(3), 279-296.

    Boston, P., & Zhao, B. (2017). Failing to innovate. Ivey Business Journal, March/April,

    Zhang, J., & Zhao, B. (2016). Crowdfunding’s café society. Ivey Business Journal, 2016(Nov/Dec),

    Wang, T., Thornhill, S., & Zhao, B. (2016). Pay-for-performance, employee participation, and SME performance. Journal of Small Business Management, In print.

    Zhao, N. B., Lautsch, B., & Boyle, T. (2016). Mistakes happen - So manage them. Ivey Business Journal, Feature Article(May/June),

    Siewke, J., & Zhao, B. (2015). The impact of team familiarity and team leader experience on team coordination errors: A panel analysis of professional basketball teams. Journal of Organizational Behavior, 36(3), 382-402.

    Wang, T., Zhao, B., & Thornhill, S. (2015). Pay Dispersion And Organizational Innovation: The Mediation Effects of Employee Participation and Voluntary Turnover. Human Relations, 1155-1181.

    Zatzick, C. D., Zhao, N. B., & Tingling, P. M. (2014). Avoiding layoff blunders. Sloan Management Review, 55(3), 10-12. DOI

    Zhao, B. (2011). Learning from errors: The role of context, emotion, and personality. Journal of Organizational Behavior, 32(3), 435-463.

    Zhao, B., & Olivera, F. (2006). Error reporting in organizations. Academy of Management Review, 31(4), 377-392.

    Makino, S., Beamish, P. W., & Zhao, B. (2004). The characteristics and performance of Japanese FDI in less developed and developed countries. Journal of World Business, 39(4), 377-392.

    Tan, H. H., & Zhao, B. (2003). Individual and perceived contextual level antecedents to individual technical information inquiry in organizations. Journal of Psychology, 137(6), 597-621.

    Zhao, B., & Hoon, T. H. (2001). Psychological mechanisms underlying individual knowledge learning and contribution in learning organizations. Research and Practice in Human Resource Management, 8(2), 3-28.

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