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Natalie Bin Zhao

Professor, Management and Organizational Studies

Area Coordinator, MOS

Burnaby

Room: WMC 4325

Phone: 778.782.3733

Email: natalie_zhao@sfu.ca

Curriculum Vitae: View

Credentials

M.Sc. Mgmt Science (Shandong U. of Science & Technology, P.R.China), M.Sc. Organizational Behaviour (National U. of Singapore), Ph.D. Organizational Behaviour (Ivey, U. of Western Ontario)

Biography

Professor Natalie Bin Zhao joined the Beedie School of Business in July 2006. She holds a PhD from the Richard Ivey School of Business at the University of Western Ontario and MSc degrees in management from both the National University of Singapore and Shandong University of Science and Technology in China. She also worked in industry for several years at the Ji'ning Metal Materials Company in China.

Natalie teaches Human Resources Management (e.g., Recruitment & Selection, Performance Management). She was a winner of TD Canada Trust Distinguished Teaching Award. Her research interests include error reporting, learning from errors, and employee compensation and motivation, and her work has been published in several top journals, including Academy of Management Review, Journal of Management Studies, Journal of Organizational Behavior, Journal of Business Ethics, Human Relations, Sloan Management Review, and Journal of World Business. Natalie says her interest in teaching stems from the excellent teachers and professors she has encountered during her schooling. "All of them have helped me to be who I am today," she says. "In turn, I want to be one of them for my students." Natalie joined the Beedie School of Business because of its supportive, collegial faculty who, she notes, "all show very great productivity in terms of research and teaching."

Research Interests

Error Reporting
Learning from Errors
Employee Compensation and Motivation
 

Selected Publications

articles and reports

Yang, J., Yang, J., Wang, B., Wang, B., Zhao, B., Ma, J., & Ma, J. (2024). Performance appraisal interval and employee exploratory innovation behavior: the curvilinear relationship and the boundary conditions. Journal of Managerial Psychology, 39(8), 964-978. http://doi.org/10.1108/JMP-03-2023-0197

Zhang, K., Zhao, B., & Yin, K. (2024). When Leaders Acknowledge Their Own Errors, Will Employees Follow Suit? A Social Learning Perspective. Journal of Business Ethics. http://doi.org/10.1007/s10551-023-05329-9

Ma, J., Zhao, B., Yan, J., & Zatzick, C. D. (2023). Lovable fools and creativity in teams. Creativity and Innovation Management.

Zhang, K., Zhao, B., & Yin, K. (2023). The Double-Edged Sword of Error Sharing in Organizations: From A Self-Disclosure Perspective. Journal of Management Studies.

Elsayed, A. M., Zhao, B., Goda, A. E. m., & Elsetouhi, A. M. (2023). The role of error risk taking and perceived organizational innovation climate in the relationship between perceived psychological safety and innovative work behavior: A moderated mediation model. Frontiers in Psychology, 14. http://doi.org/10.3389/fpsyg.2023.1042911

Zhao, N. B., Emby, C., & Sieweke, J. (2019). Audit senior modeling fallibility: The effects of reduced error strain and enhanced error-related self-efficacy on audit juniors’ responses to self-discovered errors craig emby. Behavioral Research in Accounting, 31(2), 17-30. http://doi.org/10.2308/bria-52471

Li, J., & Zhao, N. B. (2019). Are you ready? Chinese firms' international management. Tsinghua Management Review.

Zhao, B., Seifried, J., & Sieweke, J. (2018). Trainers’ responses to errors matter in trainees’ learning from errors: evidence from two studies. Journal of Managerial Psychology, 33(3), 279-296. http://doi.org/10.1108/JMP-10-2017-0364

Wang, T., Thornhill, S., & Zhao, B. (2018). Pay-for-Performance, Employee Participation, and SME Performance. Journal of Small Business Management, 56(3), 412-434. http://doi.org/10.1111/jsbm.12268

Boston, P., & Zhao, B. (2017). Failing to innovate. Ivey Business Journal, March/April(http://iveybusinessjournal.com/failing-to-innovate), 1-5.

Zhang, J., & Zhao, B. (2016). Crowdfunding's Cafe Society. Ivey Business Journal, 2016(Nov/Dec), http://iveybusinessjournal.com/crowdfundings-cafe-society/.

Zhao, N. B., Lautsch, B., & Boyle, T. (2016). Mistakes happen - So manage them. Ivey Business Journal, Feature Article(May/June), http://iveybusinessjournal.com/mistakes-happen-so-manage-them/.

Wang, T., Zhao, B., & Thornhill, S. (2015). Pay dispersion and organizational innovation: The mediation effects of employee participation and voluntary turnover. Human Relations, 68(7), 1155-1181. http://doi.org/10.1177/0018726715575359

Sieweke, J., & Zhao, B. (2015). The impact of team familiarity and team leader experience on team coordination errors: A panel analysis of professional basketball teams. Journal of Organizational Behavior, 36(3), 382-402. http://doi.org/10.1002/job.1993

Zatzick, C. D., Zhao, B., & Tingling, P. M. (2014). Avoiding layoff blunders. MIT Sloan Management Review, 55(3), 10-12. https://sloanreview.mit.edu/article/avoiding-layoff-blunders/

Zhao, B. (2011). Learning from errors: The role of context, emotion, and personality. Journal of Organizational Behavior, 32(3), 435-463. http://doi.org/10.1002/job.696

Zhao, B., & Olivera, F. (2006). Error reporting in organizations. Academy of Management Review, 31(4), 1012-1030. http://doi.org/10.5465/AMR.2006.22528167

Makino, S., Beamish, P. W., & Zhao, N. B. (2004). The characteristics and performance of Japanese FDI in less developed and developed countries. Journal of World Business, 39(4), 377-392. http://doi.org/10.1016/j.jwb.2004.08.009

Tan, H. H., & Zhao, B. (2003). Individual and perceived contextual level antecedents to individual technical information inquiry in organizations. Journal of Psychology: Interdisciplinary and Applied, 137(6), 597-621. http://doi.org/10.1080/00223980309600637

Zhao, B., & Hoon, T. H. (2001). Psychological mechanisms underlying individual knowledge learning and contribution in learning organizations. Research and Practice in Human Resource Management, 8(2), 3-28.

books chapters and monographs

Olivera, F., & Zhao, N. B. (2009). The career choice of Ms. Linlin Chen. In Barringer, B. R., & Ireland, R. D. (Eds.), Entrepreneurship: Successfully launching new ventures, 3rd edition. Prentice Hall.

Related Teaching Material

Li, J., & Zhao, N. B. (2019). China Gold International in Canada: What's Next? Case ID:Ivey ID: 9B19M071..

Olivera, F., & Zhao, B. (2007). The career choice of Ms. Linlin Chen. Case ID:Ivey ID: 907C15..