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Terri Griffith

Professor, Innovation & Entrepreneurship

Keith Beedie Chair in Innovation & Entrepreneurship


Room: SGL 3725



  • Ph.D., M.S. Organizational Psychology and Theory, Carnegie Mellon University, Tepper School of Business
  • ICD.D Institute of Corporate Directors, ICD-Rotman Directors Education Program
  • B.A. Psychology, University of California, Berkeley


Terri Griffith holds the Keith Beedie Chair in Innovation and Entrepreneurship at Simon Fraser University’s Beedie School of Business. She spent two decades in the Silicon Valley and in 2012 was honored as a Woman of Influence by the Silicon Valley Business Journal. Terri helps her students and their organizations accelerate performance and prepare for the futures of work. Terri brings energy and evidence-based innovation to organizational design and technology management through her research, teaching, speaking, and writing. Her current research focuses on remote and hybrid work strategies, especially the bottom-up application of automation and artificial intelligence.

For over 30 years she has partnered with universities as they provide executive education to organizations such as Oracle, IBM, Cisco, ESADE, Sonera, SIM APC, and the Council of Supply Chain Management Professionals. She serves on advisory boards for startups and advisory groups and served as the 2022 President of ISSIP - The International Society of Service Innovation Professionals. She's now joined the ISSIP Strategy Council.

Through her blog, Technology and Organizations, and freelance work (Wall Street Journal, Harvard Business Review Blog, Women 2.0, MIT’s Sloan Management Review), Terri follows organizational trends and the leaders who bring them to life. Terri's award-winning book, The Plugged-In Manager: Get in Tune with Your People, Technology, and Organization to Thrive, offers clear examples and frameworks for succeeding now and in the future -- not just leadership, not just technology, but a powerful combination that leverages all your resources. Her academic work is published in top journals such as: Organization Science, Information Systems Research, MIS Quarterly, IEEE – Transactions on Engineering Management, and the Academy of Management Review. Some of this research has been funded by Canada’s Social Sciences and Humanities Research Council and the U.S. National Science Foundation. Terri has served as senior editor for Organization Science and associate editor for MIS Quarterly. She is currently an editorial review board member for Organizational Psychology Review. Her undergraduate degree is from UC Berkeley; her MS and PhD are from Carnegie Mellon. Her full CV is available here.

Research Interests

Professor Griffith’s most recent research addresses new organizational designs that take advantage of the flexibility and power offered by non-traditional work, including crowdsourcing, remote work, independent workers, and automation (including artificial intelligence). This research builds on a career focused on how people come to understand and integrate technology into their work for their own and their organization’s benefit. 

Selected Publications

articles and reports

Griffith, T. L., & Alpert, D. (2022). Creating Concrete Visions with Augmented Reality: Digital Transformation for Participative InnovationCompanies can leverage augmented reality in their innovation practice to “See in 3D—Think in 5T,” and align their talent, technology, and technique to their target and the times. Research Technology Management, 65(5), 34-43.

Griffith, T. L., Spell, C., & Bezrukova, Y. (2019). The impacts of artificial intelligence on self-employment: A think piece. Center for Research on Self Employment.

Griffith, T. L., Sawyer, J. E., & Poole, M. S. (2019). Systems savvy: Practical intelligence for transformation of sociotechnical systems. Group Decision and Negotiation, 28(3), 475-499.

Majchrzak, A., Griffith, T. L., Reetz, D. K., & Alexy, O. (2018). Catalyst organizations as a new organization design for innovation: The case of Hyperloop Transportation Technologies. Academy of Management Discoveries, 4(4), 472-496.

Griffith, T. L., Nordbäck, E. S., Sawyer, J. E., & Rice, R. E. (2018). Field study of complements to supervisory leadership in more and less flexible work settings. Journal of Organization Design, 7(1).

books chapters and monographs

Griffith, T., & Morelli, M. (2020). Persone, tecnologie e processi durante la pandemia. Saperi pandemici: Gestire la crisi, programmare il futuro (Pandemic Knowledge). Publisher Unknown.

Majchrzak, A., & Griffith, T. L. (2020). The new wave of digital innovation: The need for a theory of sociotechnical self-orchestration. Handbook of Digital Innovation (pp. 17-39). Edward Elgar Publishing (UK).

Giustiniano, L., Griffith, T. L., & Majchrzak, A. (2019). Crowd-open and crowd-based collaborations: Facilitating the emergence of organization design. In Sydow, J., & Berends, H. (Eds.), Managing Interorganizational Collaborations - Process Views (pp. 271-292). Emerald Group Publishing Ltd.

Griffith, T. L. (2011). The Plugged-In Manager: Get In Tune with Your People, Technology, and Organization to Thrive. Jossey-Bass/Pfeiffer.

Related Teaching Material

Applegate, L. M., Griffith, T., Majchrzak, A., & Panda, A. (2020). Hyperloop Transportation Technologies: Catalyzing High Impact Innovation to Transform Global Transportation. Case ID:HBS Case No. 817134-PDF-ENG..

Applegate, L. M., Griffith, T. L., & Majchrzak, A. (2017). Hyperloop Transportation Technologies: building breakthrough innovations in crowd-powered ecosystems. Case ID:HBS Case No. 817134..