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Terri Griffith

Professor, Innovation & Entrepreneurship

Keith Beedie Chair in Innovation & Entrepreneurship



Ph.D., M.S. Organizational Psychology and Theory (Carnegie Mellon University, Tepper School of Business), B.A. Psychology (University of California, Berkeley)


Terri Griffith holds the Keith Beedie Chair in Innovation and Entrepreneurship at Simon Fraser University’s Beedie School of Business. She spent almost two decades in the Silicon Valley and in 2012 was honored as a Woman of Influence by the Silicon Valley Business Journal. Terri helps her students and their organizations accelerate performance and prepare for the futures of work. Terri brings energy and evidence-based innovation to organizational design and technology management through her research, teaching, speaking, and writing. Her current research focuses on remote and hybrid work strategies, especially the bottom-up application of automation.

For over 30 years she has partnered with universities as they provide executive education to organizations such as Oracle, IBM, Cisco, ESADE, Sonera, SIM APC, and the Council of Supply Chain Management Professionals. She serves on advisory boards for startups and advisory groups and is President of ISSIP - The International Society of Service Innovation Professionals. Terri's award-winning book, The Plugged-In Manager: Get in Tune with Your People, Technology, and Organization to Thrive, offers clear examples and frameworks for succeeding now and in the future -- not just leadership, not just technology, but a powerful combination that leverages all your resources.

Through her blog, Technology and Organizations, and freelance work (Wall Street Journal, Harvard Business Review Blog, Women 2.0, MIT’s Sloan Management Review), Terri follows organizational trends and the leaders who bring them to life. Her academic work is published in top journals such as: Organization Science, Information Systems Research, MIS Quarterly, IEEE – Transactions on Engineering Management, and the Academy of Management Review. Some of this research has been funded by Canada’s Social Sciences and Humanities Research Council and the U.S. National Science Foundation. Terri has served as senior editor for Organization Science and associate editor for MIS Quarterly. She is currently an editorial review board member for Organization Science and associate editor of Group Decision and Negotiation. Her undergraduate degree is from UC Berkeley; her MS and PhD are from Carnegie Mellon. Her full CV is available here.

Research Interests

Professor Griffith’s most recent research addresses new organizational designs that take advantage of the flexibility and power offered by non-traditional work, including crowdsourcing, virtual work, independent workers, and automation (including artificial intelligence). This research builds on a career focused on how people come to understand and integrate technology into their work for their own and their organization’s benefit. 

Selected Publications

articles and reports

Griffith, T. L., Spell, C., & Bezrukova, Y. (2019). The impacts of artificial intelligence on self-employment: A think piece. United Kingdom: Center for Research on Self Employment.

Griffith, T. L., Sawyer, J. E., & Poole, M. S. (2019). Systems savvy: Practical intelligence for transformation of sociotechnical systems. Group Decision and Negotiation, 28(3), 475-499.

Majchrzak, A., Griffith, T. L., Reetz, D. K., & Alexy, O. (2018). Catalyst organizations as a new organization design for innovation: The case of Hyperloop Transportation Technologies. Academy of Management Discoveries, 4(4), 472-496.

Griffith, T. L., Nordbäck, E. S., Sawyer, J. E., & Rice, R. E. (2018). Field study of complements to supervisory leadership in more and less flexible work settings. Journal of Organization Design, 7(1).

books chapters and monographs

Griffith, T., & Morelli, M. (2020). Persone, tecnologie e processi durante la pandemia. Saperi pandemici: Gestire la crisi, programmare il futuro (Pandemic Knowledge). N/A: Publisher Unknown.

Majchrzak, A., & Griffith, T. L. (2020). The new wave of digital innovation: The need for a theory of sociotechnical self-orchestration. Handbook of Digital Innovation (pp. 17-39). Cheltenham, United Kingdom: Edward Elgar Publishing (UK).

Giustiniano, L., Griffith, T. L., & Majchrzak, A. (2019). Crowd-open and crowd-based collaborations: Facilitating the emergence of organization design. In Sydow, J., & Berends, H. (Eds.), Managing Interorganizational Collaborations - Process Views (pp. 271-292). Bingley, West Yorkshire, United Kingdom: Emerald Group Publishing Ltd.

Griffith, T. L. (2011). The Plugged-In Manager: Get In Tune with Your People, Technology, and Organization to Thrive. San Francisco, California, United States: Jossey-Bass/Pfeiffer. ISBN:9780470903551.

Related Teaching Material

Applegate, L. M., Griffith, T., Majchrzak, A., & Panda, A. (2020). Hyperloop Transportation Technologies: Catalyzing High Impact Innovation to Transform Global Transportation. Boston, Massachusetts, United States: Harvard Business School Publishing. Case ID:HBS Case No. 817134-PDF-ENG.

Applegate, L. M., Griffith, T. L., & Majchrzak, A. (2017). Hyperloop Transportation Technologies: building breakthrough innovations in crowd-powered ecosystems. Boston, Massachusetts, United States: Harvard Business School Publishing. Case ID:HBS Case No. 817134.