Customized learning
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Digital Transformation Management

Participants in the Digital Transformation Management (DTM) Program will develop the mindset and skills needed to understand digital, and confidence in how to put it into action. The program has been custom designed in close collaboration with industry and Canada's Digital Technology Supercluster to empower individuals to engage in the digital economy.

This program is designed for individuals who want to understand and advance the use of digital in their daily work. Ideal participants would be individual contributors from various business units, such as marketing, sales, HR, operations, IT, and finance.

"This course taught me how important the planning stage of a project is. I now understand how much value we get from truly understanding a project and thinking through solutions at the beginning. It will save a lot of time down the line and help build better solutions.” -- Brandon Goh. Business Solutions Consultant/Traction on Demand

Participants will learn to

  • Discover the role and practical steps of being a strategic consultant
  • Identify and apply key collaboration skills
  • Illustrate and develop the process of business solutions design
  • Develop a practical Playbook that can be used in engagements and in the workplace

The program is custom designed and delivered in an 18-week format. Participants are selected into cohorts and collectively attend three faculty-led 3-hour synchronous sessions (at opening, mid-point, and close). These synchronous sessions include small group activities and guest speakers from industry. Between the synchronous sessions, participants engage in independent coursework for approximately 6 hours per week.

Asynchronous sessions include faculty and industry-led content, case studies, discussion boards and applied activities. Participants will apply program skills acquired through independent and group assignments to work projects. They will complete the program with a Playbook or how-to-guide for implementing digital change within their daily work.

“Introduction to various business models gave us useful tools to help our future consulting projects. The decision-making matrix was particularly powerful, especially in opening my perspective to the competing forces at the organization.

Program Start: September 12, 2022

Key dates:
  • Synchronous sessions:
    • Monday, September 12, 9 am to 12 pm
    • Monday, November 14, 9 am to 12 pm
    • Monday, January 30, 2023, 9 am to 12 pm
  • Asynchronous course content: September 12 - January 30, 2023
  • Break: November 7 - November 13
Download PDF Schedule
  • Digital Technology Supercluster Partners: CAD $4,950 plus GST, covering all learning materials
  • Non-partner: CAD $9,950 plus GST, covering all learning materials
Is your employer sponsoring you in this program? They may be eligible for support through the Canada Job Grant.

The program explores three foundational skill areas:

Strategy & Planning

Gain the strategic insight and skills to become a trusted consultant and advisor in technology-driven organizations. Learn how to prepare a Business Model Canvas for an organization, map and assess a core process, and propose changes to the core process to add value in a technologically changing landscape.

Teaming & Collaboration

To manage and lead in technology-driven organizations, you need to work collaboratively with multiple stakeholders – co-workers, customers, business partners, and community members - and in various environments. Learn how to apply essential collaboration skills – building trust, perspective-taking, listening, accountability, coaching and engagement. 

Business Solutions Design

Develop team member skills in designing solutions for digital platforms to support digital transformations. Understand empathetic, people-centred approaches to service design and the importance of visualizing and communicating solutions. Learn aspects of agile, lean and hybrid approaches to project management and improve skills in estimating project budgets and schedules, realizing benefits and supporting innovation and change in organizations. 

Dr. Blaize Horner Reich

RBC Professor of Technology and Innovation, SFU Beedie, & Board Director

Before obtaining her PhD, Dr. Reich worked for 15 years in Canada and Asia as an IT professional and consultant. Her specialties were information management, IT governance and strategic planning. Dr. Reich is the RBC Professor of Technology and Innovation within the Beedie School of Business. She is an internationally recognized expert in IT governance, technology-based organizational transformation, and project management. Her research has been published in the leading journals and she speaks regularly at academic and practitioner conferences. Dr. Reich is a founding director of the CIO Association and a board director of ITAC Talent’s Business Technology Management program. She is also a board director of BCAA and Central 1. Dr. Reich was named an Academic Fellow of the International Council of Management Consulting Institutes in 2016 and a Fellow of the Canadian Association of Management Consultants in 2017.

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Dr. Jeffrey Yip

Assistant Professor, Management and Organization Studies, SFU Beedie

Jeffrey Yip is an Assistant Professor of Management at the Beedie School of Business. His research is in the areas of leadership, mentoring, and career development. His professional experience includes work in leadership development at the Center for Creative Leadership , as co-founder of the Halogen Foundation in Singapore, and as a consultant to public and private organizations. Prior to SFU, Jeffrey taught graduate courses in organizational psychology, interpersonal dynamics, and talent management at Claremont Graduate University (CGU) and Boston University. At CGU, he directed the Talent Science Lab and served as an advisor to the Accenture Talent Innovation Lab. He currently directs ListeningWorks - a research initiative on listening and serves as representative-at-large for the Academy of Management Careers Division. His work has been supported by research fellowships and awards, including a Fulbright Scholarship, the Lim Kim San Fellowship from Singapore Management University, a research fellowship from the Learning Innovations Laboratory (LILA) at Harvard University, and the Arnon Reichers Best Paper award from the Academy of Management.

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Dr. Andrew Gemino

Professor, Management Information Systems & Associate Dean, Graduate Programs, SFU Beedie

Dr. Andrew Gemino is an award-winning teacher whose distinctions include two TD Canada Trust Distinguished Teaching Awards from the Beedie School of Business and the Teaching Excellence Award from SFU. His primary research interests include information technology project management and business analysis techniques. Andrew has also co-authored an award-winning textbook and is past President of the AIS Special Interest Group on Systems Analysis and Design.

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Program Brochure