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Participants in the Digital Transformation Management (DTM) program will develop the mindset and skills needed to understand digital, and confidence in how to put it into action. The program has been custom designed in close collaboration with industry and Canada's Digital Technology Supercluster to empower individuals to engage in the digital economy.

This program is designed for individuals who want to understand and advance the use of digital in their daily work. Ideal participants would be individual contributors from various business units, such as marketing, sales, HR, operations, IT, and finance.

"This course taught me how important the planning stage of a project is. I now understand how much value we get from truly understanding a project and thinking through solutions at the beginning. It will save a lot of time down the line and help build better solutions.” -- Brandon Goh. Business Solutions Consultant/Traction on Demand

Become a better contributor to a digital change project by:

  • Developing a toolbox of practices used in digital work.
  • Collaborating in diverse teams to co-create solutions.
  • Creating compelling visuals to communicate effectively.

The program is custom designed and delivered in an 11-week format. Participants are selected into cohorts and collectively attend two faculty-led 2-hour synchronous sessions (an opening session and a closing session) and weekly 1.5-hour Peer Learning sessions.

Synchronous sessions include small group activities and guest speakers from industry. The time commitment is approximately 4-6 hours per week.

Asynchronous sessions include faculty and industry-led content, case studies, discussion boards and applied activities. Participants will apply program skills acquired through independent and group assignments to work projects. They will complete the program with a Toolbox for implementing digital change within their daily work.

“Introduction to various business models gave us useful tools to help our future consulting projects. The decision-making matrix was particularly powerful, especially in opening my perspective to the competing forces at the organization.

Upcoming Program Start Dates for 2023

  • June 12, 2023
  • September 11, 2023
Download PDF Calendar
CAD $2,500 plus GST, covering all learning materials
    Is your employer sponsoring you in this program? They may be eligible for support through the Canada Job Grant.

    The Digital Transformation Management (DTM) program features 11 modules emphasizing people, processes and technology. Each week, you will learn how to become successful in digital transformation by utilizing business process skills and digital technology capabilities in combination with the essential people and teamwork skills to make your digital transformation projects possible.

    The DTM program is custom designed and delivered online, with virtual sessions scheduled throughout the program to enhance your learning and connection to peers across industries.

    Each week concludes with an activity where you will take your learning from the concepts of the week and apply this learning in the context of a company, business unit, or team.

    Throughout the program, you will be encouraged to participate in group work and learn about aspects of business and technology that will help you to accomplish your goals and gain the confidence to champion and implement digital change solutions within your organization.

    Ultimately, this will help you develop a digital innovation mindset and the competencies to improve a process in your organization. In addition, you will be able to speak to the business needs and technology requirements and utilize generative AI, such as Chat GPT, by engaging with a cross-industry cohort of participants will teach you how to efficiently and effectively work in a low-code environment.

    Dr. Blaize Horner Reich

    Academic Director, DIAL, RBC Professor of Technology and Innovation, SFU Beedie, and Board Director

    Before obtaining her Ph.D., Dr. Reich worked as an IT professional and consultant for 15 years in Canada and Asia. Her specialties were information management, IT governance and strategic planning. Dr. Reich is the RBC Professor of Technology and Innovation within the Beedie School of Business. She is an internationally recognized expert in IT governance, technology-based organizational transformation, and project management. Her research has been published in leading journals, and she speaks regularly at academic and practitioner conferences. Dr. Reich is a founding director of the CIO Association and a board director of ITAC Talent’s Business Technology Management program. She is also a board director of BCAA and Central 1. Dr. Reich was named an Academic Fellow of the International Council of Management Consulting Institutes in 2016 and a Canadian Association of Management Consultants Fellow in 2017.

    More Information

    Dr. Jeffrey Yip

    Assistant Professor, Management and Organization Studies, SFU Beedie

    Jeffrey Yip is an Assistant Professor of Management at the Beedie School of Business. His research is in leadership, mentoring, and career development. His professional experience includes leadership development at the Center for Creative Leadership, co-founder of the Halogen Foundation in Singapore, and consultant to public and private organizations. Before SFU, Jeffrey taught graduate courses in organizational psychology, interpersonal dynamics, and talent management at Claremont Graduate University (CGU) and Boston University. At CGU, he directed the Talent Science Lab and was an Accenture Talent Innovation Lab advisor. He currently directs ListeningWorks - a research initiative on listening and serves as representative-at-large for the Academy of Management Careers Division. His work has been supported by research fellowships and awards, including a Fulbright Scholarship, the Lim Kim San Fellowship from Singapore Management University, a research fellowship from the Learning Innovations Laboratory (LILA) at Harvard University, and the Arnon Reichers Best Paper award from the Academy of Management.

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    Dr. Andrew Gemino

    Professor, Management Information Systems & Associate Dean, Executive Education, SFU Beedie

    Dr. Andrew Gemino is an award-winning teacher whose distinctions include two TD Canada Trust Distinguished Teaching Awards from the Beedie School of Business and the Teaching Excellence Award from SFU. His primary research interests include information technology project management and business analysis techniques. Andrew has also co-authored an award-winning textbook and is the past President of the AIS Special Interest Group on Systems Analysis and Design.

    More Information

    Program Brochure

    Download DIAL Brochure

    Meet Our Alumni

    Check out our Alumni Stories and discover how leaders across different industries are turning up the dial on digital transformation and driving digital change by transforming ideas into innovative solutions.

    The program really changed how I view a lot of the projects that we were already doing. Learning the terminology really opened my eyes to the changes we were making and how they all fit together. Being able to come into a project with the right tools and being able to explain the big picture with the right terminology has resulted in more buy-in from everyone involved.

    David Gilbert

    Senior Systems Analyst

    Canfor Corporation

    This program has impacted my understanding of my work in the client service industry. This experience has given me a deeper understanding of the importance of managing the digital transformation process and using digital technology as a tool.

    Ciana Zhou

    Financing Specialist, Commercial Financial Service Department

    Royal Bank of Canada

    DTM: David

    DTM: Ciana