Management Information Systems

  • 2018
    • Archer-Brown, C., & Kietzmann, J. H. (2018). Strategic knowledge management and enterprise social media. Journal of Knowledge Management, 22(6). http://doi.org/10.1108/JKM-08-2017-0359
    • Serrador, P., Gemino, A. C., & Reich, B. H. (2018). Creating a climate for project success. Journal of Modern Project Management, May-Aug, 38-47. http://doi.org/10.19255/JMPM01604
    • Archer-Brown, C., & Kietzmann, J. H. (2018). Strategic knowledge management and enterprise social media. Journal of Knowledge Management. http://doi.org/10.1108/JKM-08-2017-0359
    • Baccarella, C. V., Wagner, T. F., Kietzmann, J. H., Kietzmann, J. H., & McCarthy, I. P. (2018). Social media? It's serious! Understanding the dark side of social media. European Management Journal, 36(4), 431-438. http://doi.org/10.1016/j.emj.2018.07.002
    • Farshid, M., Paschen, J., Eriksson, T., & Kietzmann, J. H. (2018). Go boldly!: Explore augmented reality (AR), virtual reality (VR), and mixed reality (MR) for business.
    • Kietzmann, J. H., Paschen, J., & Treen, E. R. (2018). Artificial intelligence in advertising: How marketers can leverage artificial intelligence along the consumer journey. Journal of Advertising Research, 58(3), 263-267. http://doi.org/10.2501/JAR-2018-035
    • Cyr, D., Head, M., Lim, E., & Stibe, A. (2018). Using the elaboration likelihood model to examine online persuasion through website design. Information and Management, 55(7), 807-821. http://doi.org/10.1016/j.im.2018.03.009
    • Hannah, D. R., Parent, M. M., Pitt, L. F., & Berthon, P. (2018). Secrets and knowledge management strategy: the role of secrecy appropriation mechanisms in realizing value from firm innovations. Journal of Knowledge Management. http://doi.org/10.1108/JKM-09-2017-0389
  • 2017
    • Burton-Jones, A., Burton-Jones, A., & Volkoff, O. (2017). How can we develop contextualized theories of effective use? A demonstration in the context of community-care electronic health records. Information Systems Research. http://doi.org/10.1287/isre.2017.0702
    • Archer-Brown, C., Kampani, J., Marder, B., Bal, A. S., Bal, A. S., & Kietzmann, J. H. (2017). Conditions in prerelease movie trailers for stimulating positive word of mouth: A conceptual model demonstrates the importance of understanding as a factor for engagement. Journal of Advertising Research, 57(2), 159-172. http://doi.org/10.2501/JAR-2017-023
    • Jia, R., Steelman, Z. R., & Reich, B. H. (2017). Using mechanical turk data in IS research: Risks, rewards, and recommenations. Communications of the Association for Information Systems, 41, 301-318.
    • Paschen, J., Pitt, L. F., Kietzmann, J. H., & Farshid, M. (2017). The brand personalities of brand communities: An analysis of online communication. Online Information Review. http://doi.org/10.1108/OIR-08-2016-0235
    • Burton-Jones, A., Burton-Jones, A., & Volkoff, O. (2017). How can we develop contextualized theories of effective use? A demonstration in the context of community-care electronic health records. Information Systems Research, 28(3), 468-489. http://doi.org/10.1287/isre.2017.0702
  • 2016
    • Bygstad, B., Bygstad, B., Munkvold, B. E., & Volkoff, O. (2016). Identifying generative mechanisms through affordances: A framework for critical realist data analysis. Journal of Information Technology, 31(1), 83-96. http://doi.org/10.1057/jit.2015.13
    • Jia, R., Reich, B., & Jia, H. H. (2016). A commentary on: "Creating agile organizations through IT: The influence of IT service climate on IT service quality and IT agility". Journal of Strategic Information Systems. http://doi.org/10.1016/j.jsis.2016.06.001
    • Brydon, M. J., & Vining, A. R. (2016). Combining citizen participation and expert analysis: A wild, wild horses problem in British Columbia. Local Government Studies, 42(1), 75-96. http://doi.org/10.1080/03003930.2015.1081847
    • Jia, R., Reich, B., & Jia, H. H. (2016). Service climate in knowledge-intensive, internal service settings. International Journal of Quality and Service Sciences, 8(4).
    • Jia, R., Reich, B., & Jia, H. H. (2016). Service climate in knowledge-intensive, internal service settings. International Journal of Quality and Service Sciences, 8(4), 462-477. http://doi.org/10.1108/IJQSS-11-2015-0071
    • Jia, R., Reich, B., & Jia, H. H. (2016). A commentary on: "Creating agile organizations through IT: The influence of IT service climate on IT service quality and IT agility". Journal of Strategic Information Systems, 25(3), 227-231. http://doi.org/10.1016/j.jsis.2016.06.001
  • 2015
    • Gemino, A. C., Reich, B. H., & Sauer, C. (2015). Plans versus People: Comparing Knowledge Management Approaches in IT-Enabled Business Projects. International Journal of Project Management, 33, 299–310. http://doi.org/10.1016/j.ijproman.2014.04.012
    • Ruckman, K. E., Saraf, N., & Sambamurthy, V. (2015). Market positioning by IT Service Vendors through imitation. Information Systems Research, 26(1), 100-126. http://doi.org/10.1287/isre.2014.0555
    • Bygstad, B., Bygstad, B., Munkvold, B. E., & Volkoff, O. (2015). Identifying Generative Mechanisms Through Affordances: A Framework for Critical Realist Data Analysis. Journal of Information Technology. http://doi.org/10.1057/jit.2015.13
    • Brydon, M. J., & Vining, A. R. (2015). Combining citizen participation and expert analysis: A wild, wild horses problem in British Columbia. Local Government Studies. http://doi.org/10.1080/03003930.2015.1081847
    • Hannah, D. R., McCarthy, I. P., & Kietzmann, J. H. (2015). We're leaking, and everything's fine: How and why companies deliberately leak secrets. Business Horizons. http://doi.org/10.1016/j.bushor.2015.07.003
  • 2014
    • Zatzick, C. D., Zhao, N. B., & Tingling, P. M. (2014). Avoiding layoff blunders. Sloan Management Review, 55(3), 12-15.
    • Strong, D. M., Volkoff, O., Johnson, S. A., Pelletier, L. R., Tulu, B., Bar-On, I., ... Gingras, R. E. (2014). A theory of organization-EHR affordance actualization. Journal of the Association for Information Systems, 15(2), 53-85.
    • Reich, B. H., Gemino, A. C., & Sauer, C. (2014). How knowledge management impacts performance in projects: An emprical study. International Journal of Project Management, 32(4), 590–602. http://doi.org/10.1016/j.ijproman.2013.09.004
    • Cyr, D. (2014). Return visits: A review of how website design can engender visitor loyalty. Journal of Information Technology, 29(1), 1-26. http://doi.org/10.1057/jit.2013.25
    • Hannah, D. R., Parent, M. M., Pitt, L. F., Berthon, P., & Berthon, P. (2014). It's a secret: Marketing value and the denial of availability. Business Horizons, 57(1), 49-59. http://doi.org/10.1016/j.bushor.2013.09.001
    • Pishdad, A., Koronios, A., Reich, B. H., & Geursen, G. (2014). ERP institutionalisation - A quantitative data analysis using the integrative framework of IS theories. Australasian Journal of Information Systems, 18(3), 347-369. http://doi.org/10.3127/ajis.v18i3.1089
    • Beninger, S. S. A., Parent, M. M., Pitt, L. F., & Chan, A. (2014). A content analysis of influential wine blogs. International Journal of Wine Business Research, 26(3), 168-187. http://doi.org/10.1108/IJWBR-09-2013-0036
  • 2013
    • Saraf, N., Liang, H., Xue, Y., & Hu, Q. (2013). How does organizational absorptive capacity matter in the assimilation of enterprise information systems? Information Systems Journal, 23(3), 193-279. http://doi.org/10.1111/j.1365-2575.2011.00397.x
    • Saraf, N., Liang, H., Xue, Y., & Hu, Q. (2013). How does organisational absorptive capacity matter in the assimilation of enterprise information systems? Information Systems Journal, 23(3), 245-267. http://doi.org/10.1111/j.1365-2575.2011.00397.x
    • Ho, D., Lau, A., Parent, M. M., & Young, A. (2013). A comparative survey of legal awareness between Hong Kong and Canadian managers. Company Lawyer, 34(3), 88-91.
    • Volkoff, O., & Strong, D. M. (2013). Critical realism and affordances: Theorizing IT-associated organizational change processes. MIS Quarterly, 37(3), 819-834.
    • McCarthy, I. P., Silvestre, B. P., Silvestre, B., & Kietzmann, J. H. (2013). Understanding outsourcing contexts through information asymmetry and capability fit. Production Planning & Control, 24(4-5), 277-283. http://doi.org/10.1080/09537287.2011.648765
    • Saraf, N., Langdon, C. S., & El Sawy, O. (2013). IS integration and knowledge sharing in multi-unit firms: The winner's curse. European Journal of Information Systems, 22(6), 592-603. http://doi.org/10.1057/ejis.2012.37
    • Kietzmann, J. H., & Canhoto, A. D. (2013). Bittersweet! Understanding and managing electronic word of mouth. Journal of Public Affairs, 13(2), 146-159. http://doi.org/10.1002/pa.1470
    • Semeniuk, M. J., Reich, B. H., Liu, L., Sauer, C., Bannerman, P., Cicmil, S., ... Thomas, J. (2013). Developing better theory about project organizations. International Journal of Project Management, 31(7), 938-942. http://doi.org/10.1016/j.ijproman.2013.07.001
    • Saeed, A., & Tingling, P. M. (2013). Extreme programming beyond adoption: A longitudinal case study of a software start-up. International Journal of Business and Management Invention, 2(7), 89-95.
    • Jia, R. Q., & Reich, B. H. (2013). IT service climate: Antecedents and IT service quality outcomes: Some initial evidence. Journal of Strategic Information Systems, 22(1), 51-69. http://doi.org/10.1016/j.jsis.2012.10.001
  • 2018
    • Volkoff, O., & Strong, D. M. (2018). The Routledge Companion to Management Information Systems. The Routledge Companion to Management Information Systems (232-245).
  • 2016
    • Plangger, K., Plangger, K. A., Kietzmann, J. H., Robson, K. E., Pitt, L. F., & McCarthy, I. P. (2016). Marketing challenges in a turbulent business environment.
    • Pitt, L. F., Parent, M. M., & Bal, A. S. (2016). Let's Get Engaged! Crossing the Threshold of Marketing's Engagement Era: Proceedings of the 2014 Academy of Marketing Science (AMS) Annual Conference. Let's Get Engaged! Crossing the Threshold of Marketing's Engagement Era: Proceedings of the 2014 Academy of Marketing Science (AMS) Annual Conference (627-627).
    • Plangger, K. A., & Parent, M. M. (2016). Thriving in a New World Economy. Thriving in a New World Economy (358).
  • 2015
    • Parker, D. C., & Masri, K. (2015). Macro-level learning through massive open online courses (MOOCS): Strategies and predictions for the future. Macro-level learning through massive open online courses (MOOCS): Strategies and predictions for the future (212-221).
    • Reich, B. H. (2015). Designs, Methods & Practices for Research in Project Management. Farnham, United Kingdom: Gower Publishing Ltd..
    • Shapiro, D., Egri, C., Parent, M. M., & Mills, A. J. (2015). Cases in Strategic Management (11th Canadian edition).
  • 2014
    • Cyr, D. (2014). Information Systems and Information Technology (Volume 2), Computing Handbook Set, Third Edition. Information Systems and Information Technology (Volume 2), Computing Handbook Set, Third Edition (Chapter 31, 1-20). Boca Raton, United States: Taylor & Francis Ltd.
  • 2013
    • Kroenke, D. M., Gemino, A. C., & Tingling, P. M. (2013). Upper Saddle River, United States: Pearson Prentice-Hall.
    • Cyr, D. (2013). Encyclopedia of human computer interaction and interaction design. Aarhaus, Denmark: Interaction Design Foundation.
    • Monafred, S. S., Shahryari Monfared, S., Ajabi Naeini, P., & Parker, D. C. (2013). ePedagogy in Online Learning: New Developments in Web Mediated Human Computer Interaction. ePedagogy in Online Learning: New Developments in Web Mediated Human Computer Interaction (109-118). Hershey, United States: I G I Global.
    • Saraf, N., Seary, A., Chandrasekaran, D., & Monge, P. (2013). Advances in network analysis and its applications. Springer.
NamePositionSpecialization & Research Interests
Michael BrydonAssociate Professor, Management Information Systems Decision support, meta-choice, public choice, decision-theoretic planning, combinatorial auctions, heuristic search.
Dianne CyrProfessor, Management and Information Systems / Management and Organization Studies / Innovation and Entrepreneurship For over a decade, Dr. Cyr has led a research program investigating the impact of website design on trust, satisfaction, and e-loyalty in an e-commerce context. Unique aspects of this research explore between culture differences and differences with respect to gender.
Andrew GeminoProfessor, Management Information Systems IT project management, business systems analysis techniques, business intelligence and data mining.
JM GohAssociate Professor, Management Information Systems

Online communities, IT assimilation in hospitals

Jan KietzmannAssociate Professor, Management and Information Systems / Innovation and Entrepreneurship
Kamal MasriSenior Lecturer, Management Information Systems
Michael ParentProfessor, Management Information Systems

eMarketing / Web 2.0, Strategy, IT Governance, Corporate Governance, Luxury brands / wine marketing.

Drew ParkerAssociate Professor, Management Information Systems Strategic adoption of information technology, theory development in human-computer interaction; multimedia and web-based virtual meetings, with a particular emphasis on group performance and learning environments, computer and communications technology, business applications on the internet; internet policy issues, telecommunications and
networking, so-called Web 2.0 and its impact on business.
Blaize Horner ReichProfessor, Management Information Systems Improving IT Project Performance, Board level Governance of IT, Aligning Business and Information Technology, Strategic Information Systems.
Nilesh SarafAssociate Professor, Management Information Systems Professor Saraf focuses his research on the diffusion of enterprise information technology and its role in creating business value. He also conducts research on open source software development, strategic behavior of IT product and service vendors and on the emergence of technology standards.
Aishwarya ShuklaInstructor, Management Information Systems
Peter TinglingAssociate Professor, Management Information Systems Decision making, sport management, disruptive technology, business strategy and social issues of technology.
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