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Technology and Operations Management

To better understand and respond to the challenges confronting firms competing in today’s increasingly global and connected society, the Technology and Operations Management (TOM) Area has broadened its focus to encompass the creation, design and operation of firms and their supply networks and the development and delivery of new technologies, products and services.

TOM Area includes faculty members who are active researchers and educators on topics such as sustainability, operations management, entrepreneurship, new ventures, innovation and R&D management, game theory, auction analysis, decision making and collaboration networks. With this range of expertise, TOM faculty are committed to generating, synthesizing, and disseminating knowledge on the formation and management of sustainable firms, processes and technologies.

Faculty Members' Latest Publications

Freisinger, E., & McCarthy, I. P. (2024). What fails and when? A process view of innovation failure. Technovation, 133.

Robertson, J., Ferreira, C., Watson, R., McCarthy, I., Kietzmann, J., & Pitt, L. (2024). Assessing digital responsibility in a digital-first world: Revisiting the U-commerce framework. Organizational Dynamics.

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Our Faculty



Email Address

Sudheer Gupta

Professor, Technology and Operations Management


Room: SGL 3245

Phone: 778.782.9321

Payman Jula

Professor, Technology and Operations Management / Innovation and Entrepreneurship

Ian McCarthy

Professor, Technology and Operations Management / Strategy / Business and Society / Innovation and Entrepreneurship


Room: SGL 3955

Phone: 778.782.5298

Daniela Blettner

Associate Professor, Strategy / Technology and Operations Management / Innovation and Entrepreneurship


Room: WMC 4362

Phone: 778.782.3746

Gohram Baloch

Assistant Professor, Technology and Operations Management


Room: WMC 4357

Phone: 778-782-7694

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